Quality

At DMD Solutions, we value the highest quality of work. Thus, we are developing a quality manual to ensure that the processes we follow and services we provide align with ISO 9001 standards. As a result, our company will be fully prepared to be ISO 9001 approved.

Below are the transversal and organizational processes DMD Solutions is committed to following. The transversal details multiple company functions and the organizational details our company’s quality processes.

Transversal Processes

Management
Documentation
<b>Management<br>Documentation</b>
  • "On Time" tool

  • Unique identifiers (also for issues)

  • All documents traceable

  • Reissuing documents
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Product & Process
Improvement
<b>Product & Process<br>Improvement</b>
  • Non-conformity outputs

  • Continuous Improvement

  • Agile methodology
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Personnel Training &
Qualification
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  • DO100105 DMD Solution processes

  • ARP4761 & ARP4754

  • Security

  • Certification specifications

  • DO-178C & DO-254
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Management of
Third Parties
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  • Business acquisition

  • Customer Satisfaction
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Management of
Computerized Systems
<b>Management of<br>Computerized Systems</b>
  • DO100602 DMD Solutions Server

  • Privacy Policy

  • DO100901 Customer Data Management
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Human Resources &
Personnel Management
<b>Human Resources &<br>Personnel Management<br></b>
  • Recording of working hours

  • Calendar

  • Team meetings

  • Business trips management

  • Six-month review
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PROCESS
<b>PROCESS</b>
OBJECTIVE
<b>OBJECTIVE</b>
Use of the “On-Time” tool to document work and provide unique identifiers, which are also related to issues. Ensure that documents are all traceable and issued in an accurate manner to reflect the complete history of DMD activities.
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Devoted to continuous improvement of company processes to  consistently exceed expectations of clients and work to minimize the amount of non-conforming outputs.
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  Personnel Training &
  Qualification
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Familiarize employees with the operations of the company and industry, specifically with ARP4761, ARP4754A, DO-178C, DO-254, standards for security, and certification specifications. Aim training focus on learning new techniques and improving methodology. 
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  Management of Third Parties
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Maintain a policy of business acquisition and ensure positive customer satisfaction is achieved in accordance with management and quality requirements. 
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  Management of Computerized
  Systems
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Ensure that DMD solutions server is operated with a policy of privacy and fulfils regulatory and company requirements. Protect nondisclosure statements from clients and ensure that data from clients is safely stored. 
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  Human Resources &
  Personnel Management
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Document all personnel activities, such as working and out-of-office hours and conduct six-month review on company operations. Utilize calendar accessible to all team members and manage team meetings and business trips.
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  Product & Process
  Improvement
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  Management Documentation
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Organizational Processes

Quality Management System
Quality Management System
Quality Audit
Quality Audit
Review Management
Review Management
PROCESS
<b>PROCESS</b>
OBJECTIVE
<b>OBJECTIVE</b>
Quality Management System
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Implement quality manual through DMD operations, processes, and management. Monitor activities to ensure highes level of quality work is being achived.
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Quality Audit
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Provide an accurate assessment of compliance of all current operations
of DMD Solutions.
<font color="#1d4281" style="font-size: 14px">Provide an accurate assessment of compliance of all current operations <br>of DMD Solutions.</font>
Review Management
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Ensure management is conducted with consistency and proactive in overseeing company's day by day activities.
<font color="#1d4281" style="font-size: 14px">Ensure management is conducted with consistency and proactive in overseeing company's day by day activities.</font>
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